In a dialysis ward blood samples from all patients are taken regularly. To be able to see if these samples improved, the design team decided to compile the results from all patients monthly. By doing this they got a chance to see that they managed to improve the care for their patients.
During July-September about 60 % of the patients had a calcium/phosphate balance within the desirable level. After 12-month the proportion was above 70 %.
Many similar indicators and instant feedback on these have been implemented. This has important implications for patient safety. We know that many patients suffer injuries during treatment in health care. By continually monitoring given treatment, guidelines for safe care are followed and the risks can be reduced. By starting a discussion of how safe care can be created and finding indicators, ProMES creates awareness and an understanding of the value to measure and monitor the quality of care.